SIP Phones

SIP Phones Industry News

TMCNet: Pivot3 Unveils Support and Professional Services Suite

[February 11, 2013]

Pivot3 Unveils Support and Professional Services Suite

AUSTIN, Texas --(Business Wire)--

Pivot3®, Inc., a leading supplier of video surveillance and virtual desktop infrastructure (VDI) Serverless Storage Appliances, announced today that it has officially launched a new professional services package. The comprehensive professional services, which include training, installation and consulting support, will accelerate and optimize the deployment and management of Pivot3 highly available converged storage appliances for video surveillance, VDI and other storage markets.

Pivot3 has invested significantly in the personnel and resources required to provide the expertise and capabilities its customers need to ensure the performance, security and reliability of their surveillance and IT platforms. The company has built a world-class team with a strong understanding of solution and market requirements to drive close collaboration and project success with partners and customers. These value-added services, such as technology and solution training, deployment services and extended warranty options, are critical to helping Pivot3 customers meet their business goals.

"Pivot3 delivers a high level of support to its go-to-market partners, enabling us to ensure succes in all of our project implementations," said Glenn Heywood, Area Sales Manager, Siemens (News - Alert) Industry, Inc. "This professional services package affords us the expertise and resources needed to ensure the operation, safety and dependability of the solutions we deliver around its technology."


Pivot3 professional services deliver value to systems integrators, VARs and end users by ensuring Pivot3 appliances are supported proactively throughout product lifecycle, delivering best-in-class customer satisfaction. This approach enables partners in both the surveillance and VDI markets to deliver a high level of support for end users, tapping into its expertise to quickly troubleshoot issues. On-site installation services allow partners to easily deploy and configure Pivot3 platforms.

"Organizations today face complex IT and surveillance solution challenges, including reduced budgets, insufficient staff and an ever-increasing flow of business demands. With the professional services package, we are able to collaborate with our partners to identify and meet those challenges head-on," said Paul Kaeley, Vice President and General Manager of Services, Pivot3. "Pivot3 professional services ensures peace of mind from system deployment to daily use, while ensuring our customers maximize business success in their projects."

About Pivot3

Pivot3 was founded in 2003 on the idea that today's stack of virtual servers, shared storage and networks could be converged to drive down complexity and cost while dramatically increasing scale-out performance. Today, Pivot3 has over 600 customers across the globe deploying Pivot3 vSTAC™ converged storage and compute appliances. Pivot3 products are deployed in the video surveillance and virtual desktop markets, and have seen particular success in the public sector, transportation, gaming, education and retail vertical segments. The company has won numerous awards and was most recently selected by the Wall Street Journal for the prestigious "2011 Next Big Thing" category. To learn more about Pivot3, visit www.pivot3.com.


[ Back To SIP Phones Homepage's Homepage ]


FOLLOW US ON

How to Buy

Why choose SIP Communications?

Solution Partners

Featured Data Sheets

  • SIP Communications

    Introducing the KX-TGP500 series SIP Cordless Phone System—the small business communications solution. Never before has there been an easier, more convenient way to expand your SIP-based offi ce phone system.
    View Now

Featured eBooks

  • The Scoop on SIP Phones:
    In today's environment, SIP phones are becoming ubiquitous - bringing extended support, expandability, reduced hardware costs and increased savings on monthly phones bills to companies everywhere. One company at the forefront of this wave is Panasonic, a leading provider of SIP phones. technology allows you to route your calls over the Internet, permitting companies to enjoy a vast array of benefits. ... More

Featured White Papers

  • SIP (Session Initiation Protocol) for Beginners: What is it, What it can do for You
    If you are in charge of managing or making decisions about your organization's communications capabilities, you are no doubt aware of the term SIP, short for Session Initiation Protocol. However, if you have not already implemented SIP in some manner, particularly to allow your company to start taking advantage of voice over IP (VoIP) for making telephone calls and enjoying the benefits of multimedia communications over the Internet or a private Internet Protocol (IP) network, you probably have questions ... More
  • SIP Solutions, Determining What is Right for You As the decision-maker in charge of your organization's communications and IT infrastructure, you are likely already aware of and understand the advantages of SIP (Session Initiation Protocol) at a high level. In fact, you may have already looked into implementing some type of SIP-based solution. In a previous white paper, I explained the basics. Hopefully, it convinced fence sitters about SIP that the benefits of using SIP as the enabler for such things as voice over IP (VoIP), unified communications and collaboration—all of which can make your people productive and your business processes more efficient and effective - are so compelling it is clear now is the time to act ... More

Featured Demos

  • Cordless SIP Phone System: Panasonic SIP Phone Systems for Hosted and Open Source Market platforms. ... More
  • Learn more about the Panasonic Cloud Phone System and the benefits of the Cloud: Introducing the Panasonic Cloud Business Phone System, the intelligent, cost-effective communication solution for small businesses of any kind. Easy to setup and easy to use, this hardware and service combination works with your existing broadband service so growing your business is easy. All you have to do is plug in the phone.... More

Featured Case Studies

  • Panasonic SIP Cordless Phone System: Snap Fitness Retail, Hospitality Priding themselves on their progressive, member-friendly policies and service, Snap Fitness needed a way to provide personalized, one-on-one training and equipment instruction to members in the store – while still being accessible to customers and potential customers who call the store ... More
  • First Aid Distributor Puts Customer Service First: MFASCO Retail MFASCO customer service reps needed the ability to get quicker answers regarding inventory and shipping status ... More
  • Bookshelf Central Improves Customer Service: Bookshelf Central Retail, Education The Panasonic SIP Cordless Phone System combined with Vocalocity service was exactly what Bookshelf Central needed ... More

In the Spotlight

  • Panasonic SIP Cordless Phone System: SIP (Session Initiation Protocol) technology allows you to route your calls over the internet (VoIP) for reduced hardware costs and increased savings on your monthly phone bill. Touted as the "wave of the future" with countless software options – this brand new channel of communication can run your entire telephone system! ... More