TMCnet SIP Phones Week in Review

SIP phones serve as a more flexible, expandable and reliable way to deploy users’ SIP-based telephony. The benefits of SIP are plenty, and are especially compelling in today’s business environment – and economy – where every dollar holds its value. A SIP phone system is a perfect and simple solution for small businesses or even larger SIP endpoint deployments.

This week in SIP phone news, it was revealed that CoreDial, a provider of SMB hosted IP phone systems and business quality VoIP services, had rolled out its all new and advanced SIP endpoint configuration management and mass provisioning software, which will enable the company’s partners to customize and mass provision configurations for all manufacturers’ SIP or IP telephone devices, as well as adapters and softphone clients. 

CEO of CoreDial, Alan Rihm, explained how the new set of capabilities will help add control and provide increased flexibility and scalability for its partners. “We are committed to helping our partners succeed, and this empowers them to deliver precisely the configurations their customers are requesting,” he said. “We’re providing our partners with a cutting edge, easy-to-use, scalable platform and process designed to make service delivery and management extremely simple and quick.”

In other news, Reuben Yonata, owner of GetVoIP.com, offered some insightful questions for SMBs to consider when selecting a VoIP provider, specifically SIP phones. Some questions he proposes include who you call and who calls you, how you will use the features which SIP-enabled phones offer, and lastly, if you’re really ready to change your current mindset about the phone. Making the most to SIP phones means rethinking about the phone entirely, he suggests. “Without VoIP, phone is no longer that thing that sits on your desk, it’s part of an integrated system that helps you stay productive all day long,” he says. To check out these questions in more detail, click here.

Wrapping up the week is news of Zingaya, a click-to-call solutions provider, revealing that its widget is now available on GetHuman.com, a database of customer service information. The partnership is aimed at improving customer service and offering free Web-based calling to companies directly from the GetHuman.com website. The solution ultimately enables visitors to the website to simply click or tap the “call” button, where the call is then immediately forwarded from the website to the company’s landline, mobile or SIP phone.

"GetHuman is more than a website; it's a movement toward more efficient and less frustrating customer service interactions," said Christian Allen, chief technology officer, in a statement. "With Zingaya, we help our active user community talk to live customer service agents with a click of a mouse, no matter where they are in the world."

That’s going to do it this week here for the SIP Phones Community. To see the latest in the SIP Phone (News - Alert) industry next week, be sure to check back same time, same place – only here at TMCnet!

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