VoIP Communications Help Tenants Create 24/7 Hotline during Hurricane Sandy

Securing uninterrupted communications during emergency conditions is undoubtedly a crucial factor for a property development company’s success. To ensure the safety of their tenants, New England-based real estate development and property management firm, National Development, needed a dependable solution that would guarantee efficient and effective communication to prepare for potentially disastrous scenarios.

The company did just that by investing in Votacall’s VoIP phone solution. Coming complete with a built-in disaster recovery (DR) plan, the company’s hosted VoIP solution was officially put to test during last week’s Hurricane Sandy and lived well up to its expectations.

National Development was reportedly able to ensure constant communication for their tenants at two of their newly acquired properties during Hurricane Sandy, proving that at times of natural calamities, communication between geographically dispersed locations can remain seamless and reliable.

In a news statement, National Development explained that it was on the lookout for an advanced telecommunication solution that would allow it to both easily and seamlessly transition to alternate locations. A robust mobility feature set was also a must-have, and most importantly, the solution was expected to deliver a DR plan during emergency situations. Needless to say, Votacall’s Hosted VoIP platform seemed to meet all these requirements affordably.

Votacall’s solution even helped arrange a 24x7 power outage hotline for tenant use “to receive critical updates on the state of power in their buildings,” explains Greg Gagne, property manager. The Votacall Hosted VoIP solution allowed us to have uninterrupted communication with our tenants during the storm.”

Mark Webb, director of IT at National development, cannot stress the importance of a disaster recovery and business continuity plan, saying that these are critical to the success of any business. Votacall’s business class VoIP offer addresses these major holes within legacy platforms for ultimate peace of mind.