The ability for a company to boost its collaborative efforts can have numerous implications as far as engagement and productivity go. Well, Panasonic (News - Alert) is raising the bar on collaboration efforts with its variety of technological offerings – from its award-winning line of SIP phones to its PB1 professional plasma displays.
The 65 inch TH-65PB1 was specifically designed by the company to “boost engagement and productivity.” The new PB1 will up the ante on engagement by affording clients the ability to write, annotate, draw and move items independently around its enormous screen. Users will also have the ability to use up to four pens on the screen at one time to increase collaborative efforts and productivity even further.
The PB1 will also make collaboration possible from anywhere when connected to 4G. If the PB1 is paired with the Panasonic PLUGTHA54 Plug-in PC with its optional 4G connection, it becomes wirelessly equipped without being out of Wi-Fi range, and can easily be moved about the office with free reign.
Furthermore, the PB1 will feature a Multi Live Mode, which will allow up to 16 PC user connections to show up on the screen at one time. Most impressively, the PB1 offers flexible wireless connectivity via a PC, Mac or any iOS device, while removing the need for installing new software for Mac and PC users who use Panasonic Easy Wireless Stick.
Boosting collaborative efforts isn’t just what Panasonic has been up to lately. They’ve also been finding ways to improve customer service by providing new technology like Insite, a new solution designed to improve knowledge-sharing without the organizations.
“Recently we’ve launched an initiative at improving the quality of the technical assistance we offer customers through our nationwide network of support engineers,” said Simon Parkinson, head of service for north-west Europe at Panasonic. “We’ve set up an internal online training platform for technical staff, called Insite, which uses social media tools to make it easier for them to keep up to date with the latest guidance on repairing Panasonic products.”
Parkinson also believes that a grounded and practical approach, while using the technology effectively, is the key to providing best customer service while improving productivity and collaboration.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Allison Boccamazzo