SIP phones have long been touted as a prime way for businesses – specifically small to medium-sized businesses (SMBs) – to step up their business operations and overall continuity. Recent studies show that not only do businesses enjoy extreme cost savings by using VoIP phones and unified communications (UC), but back in October, a research report by Reportlinker.com revealed that the North American VoIP access and SIP trunking services market was growing rapidly, “driven by maturing technologies and growing customer awareness.”
And now, SIP phone news is spreading at this year’s ITEXPO (News - Alert) Miami 2013, taking place this week in Miami Florida at the Miami Beach Convention Center. This bi-annual show brings together buzz on all of the latest and greatest in virtually every sector of the technology space, featuring industry leading figures and breaking news.
Just today, it was revealed that Allworx, a Windstream (News - Alert) company, revealed its newest SIP mobile phone – Reach – as well as its new System Software 7.5. Both of these products are being showcased at the event at booth #506, happening now until February 1.
Allworx (News - Alert) Reach serves as a virtualized Allworx handset that is hosted on the Allworx server, a statement released today explains. Designed to run on mobile devices that use either Apple’s iOS or Android (News - Alert) operating systems, Reach promises a more advanced feature functionality and integration as the company’s newest attribution to its esteemed line-up of Internet protocol (IP)-based PBX’s (News - Alert), the statement continues.
"The Allworx Reach and System Software 7.5 will fundamentally change the way our customers use their Allworx systems," said Chris Hasenauer, vice president and general manager of Allworx, an award-winning developer of IP phones and phone systems for businesses, in said statement. "Our customers are looking for innovative solutions for unifying their communications activities across multiple platforms, and they want those solutions delivered in a cost effective manner. The products we are announcing today meet those goals and will offer our customers a clear competitive advantage."
Reach enables its users to make and receive multiple calls, as well as access almost every Allworx function at the touch of a finger. These functions include:
- Seamless conferencing
- Holding of calls
This solution also boasts a comprehensive history list that tracks every inbound, outbound or missed call. Even more, users will be able to see the status of other handsets and Reach users before calling.
Also at the Windstream booth is its newest software release – Allworx System Software 7.5 – which “continues to build on the rich history of product enhancements that has become a key foundation behind the popularity of the Allworx family of IP PBXs,” the statement makes a point to note. “By adding a new level of customer-focused functionality, such as multiple call handling, voicemail messaging, presence and user device status, plus tight integration with contacts and call history, Allworx demonstrates again that it provides advanced features based on Allworx customer demands.”
Now thanks to Allworx System Software 7.5, co-workers in a PBX environment can avoid transferring calls simply by putting them on hold. This new software also significantly improves park capabilities, which provides callers with information about calls they or others have parked.
To check out Windstream’s newest SIP developments for yourself, stop by the company at booth #506 this week!
To find out more about Windstream, visit the company at ITEXPO Miami 2013, happening now in Miami, Florida. Visit Windstream in booth #506. For more information on ITEXPO Miami 2013, click here.
Edited by Jamie Epstein